Terms and Conditions

Last Updated: July 2026

Welcome to Vinusia.Shop. By accessing our website and placing an order, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

Vinusia.Shop is an online retail store offering products for customers across Lebanon, with Cash on Delivery (COD) available for eligible orders.

We reserve the right to modify, suspend, or discontinue any part of our website, products, services, or policies at any time without prior notice.

2. Orders

By placing an order on Vinusia.Shop, you confirm that:

  • The information provided is accurate, complete, and up to date.
  • You are authorized to use the phone number and contact information submitted.
  • You intend to receive and pay for the ordered products upon delivery.

Vinusia.Shop reserves the right to refuse, cancel, or limit any order at its sole discretion.

3. Order Confirmation

After an order is placed, our customer service team may contact you via phone call, SMS, WhatsApp, or email to verify your order details before shipment.

Orders that cannot be confirmed may be canceled without notice.

4. Pricing

All prices displayed on Vinusia.Shop are shown in the applicable local currency and are subject to change without prior notice.

Although we make every effort to ensure pricing accuracy, errors may occasionally occur. In such cases, we reserve the right to cancel affected orders and notify customers accordingly.

5. Shipping and Delivery

  • Delivery is available throughout Lebanon, subject to carrier coverage.
  • Delivery times are estimates and may vary depending on location and logistics conditions.
  • Delays caused by weather conditions, public holidays, transportation issues, or other circumstances beyond our control are not our responsibility.
  • Customers are responsible for providing accurate delivery information.

6. Cash on Delivery (COD)

For Cash on Delivery orders:

  • Payment must be made in full at the time of delivery.
  • Customers are expected to be available to receive and pay for their orders.
  • Repeated refusal of confirmed orders without valid reason may result in restrictions on future purchases from Vinusia.Shop.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review that policy before placing an order.

8. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing are accurate and up to date.

However:

  • Product colors may vary slightly due to screen settings and device displays.
  • Minor differences between product images and the actual product may occur.
  • We do not guarantee that all information on the website is completely free of errors.

9. Intellectual Property

All content available on Vinusia.Shop, including but not limited to text, graphics, logos, images, product descriptions, and website design, is the property of Vinusia.Shop or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Vinusia.Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.

11. User Conduct

Users agree not to:

  • Use the website for illegal or unauthorized purposes.
  • Attempt to disrupt or interfere with the operation or security of the website.
  • Provide false, misleading, or fraudulent information.
  • Violate any applicable laws or regulations.

12. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the applicable laws and regulations of Lebanon.

Any disputes arising from the use of Vinusia.Shop shall be subject to the jurisdiction of the competent courts in Lebanon.

13. Changes to These Terms

Vinusia.Shop reserves the right to modify these Terms and Conditions at any time. Updated versions become effective immediately upon publication on this page.

14. Contact Us

If you have any questions regarding these Terms and Conditions, please contact our customer support team through the contact information provided on Vinusia.Shop.

By using Vinusia.Shop and placing an order, you confirm that you have read, understood, and agreed to these Terms and Conditions.